9:00 am Chair’s Welcome to Day Two & Recap of Day One

  • Kathy Nesbitt Executive Director Office of Human Resources, City & County of Denver

Mitigating Against Talent Attrition through Developing an Efficient Talent Recruitment Pipeline

9:10 am Discover: If You Build It, They Will Come (And Stay): The Hybrid Workforce Model’s Advantage in Attracting, Engaging, & Retaining Talent & Creating Truly Customer-Centered Service Delivery


• Building a hybrid workforce model – and doing it well – allows organizations to simultaneously address employee wants and customer needs.
• Implementing and maintaining an effective hybrid workforce model also helps engage and retain existing employees, decreasing dissatisfaction and voluntary attrition rates.
• Customers increasingly need services provided where they are at, when they get there. Creating an effective hybrid workforce model allows leaders to make better, more proactive decisions about sourcing, placing, and equipping their organization’s talent to provide customer-centered service delivery.

9:30 am Discover: Tackling affordable housing dilemmas that challenge recruitment, retention and the local workforce


  • How one organization discovered creative ways to responsibly use taxpayer dollars to provide affordable housing for the workforce.
  • Outlining the creative programs that have been funded by taxpayers and supported by elected officials to help mitigate the high cost of living for the recruitment and retention of employees.

9:50 am Discover: One County Strategy to Win the Talent War


  • A review and analysis on your compensation model and is it successful?
  • How compensation has driven retention and recruitment
  • How this approach is poised to avoid other positions from falling into the talent war category

10:10 am Develop: What are the Strategies of Recruitment we in Government are best Equipped to Employ?


Question & Answer Session Facilitated by the Chair

10:30 am Action: What Are You Going to Do Now to Ensure your Recruitment Pipeline is Robust and Attracts the Right Talent to Your Organization?


Output-Focused Discussion Session

10:50 am
Morning Break & Networking

11:20 am Speed Learning:

  • Tyrome Alexander Director of Human Resources, City of Toledo
  • Marcy Syman Human Resource Director, Metropolitan council
  • Kathy Nesbitt Executive Director Office of Human Resources, City & County of Denver


In this quick fire session, each table will be hosted by an HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.

  • Upgrading and Implementing ERP systems: How resistant is your workforce to change and how are you navigating that?
  • Building a collaborative relationship with your labor union leaders: How has covid affected your union contracts?
  • Hybrid v Non-Hybrid: How do we retain our citizen facing/non-hybrid during a period when we’re losing talent to 100% remote opportunities

12:10 pm
Networking Lunch

1:10 pm
Closing Remarks & End of Conference